Total Quality Management MCQ

Below Total Quality Management quiz are Multiple Choice Questions (MCQs) type Quiz. These Total Quality Management MCQ Questions helps you to refresh your Total Quality Management, you can see the correct option by clicking on it. .
  • 1. While setting Quality objective, ________ is to be considered.

    • Customer need
    • Organizational need
    • Supplier need
    • Worker need
  • 2. Which of the following is responsible for quality objective?

    • Top level management
    • Middle level management
    • Frontline management
    • All of the above
  • 3. Control chart is a

    • Process monitoring tool
    • Process control tool
    • Both (a) and (b)
    • None of the above
  • 4. Which of the following is NOT a dimension of quality?

    • Durability
    • Aesthetics
    • Performance
    • Affordability
  • 5. Study methods can be improved by -----------

    • Benchmarking
    • Improved note taking
    • Vacations
    • Sitting in the front row
  • 6. Inspection, scrap, and repair are examples of ______________

    • Internal costs
    • External costs
    • Costs of dissatisfaction
    • Societal costs
  • 7. Cause-effect diagram is used in --------

    • Problem identification
    • Field visits
    • Vendor surveys
    • Problem analysis
  • 8. According to Deming, Quality problems are

    • Due to method
    • Due to management
    • Due to machine
    • Due to material